Shipping & Returns

 

Delivery Information

The cost of delivery will depend upon a number of factors, including the value of your order, the weight of your order, and where you want the order to be delivered. Please see delivery options at Checkout.

 

Your right to cancel

We want you to be completely satisfied with your Marie’s Little Jar products. You can cancel your order at any time up to 7 working days after the day of delivery. To do this, please contact us by e-mail. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage. When you return goods, please retain proof of posting. Without this, we cannot be responsible for any items that fail to reach us. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

Your order cannot be changed online once you choose the submit option. However, if you contact us (info@marielittlejar.co.uk) before the order has been dispatched, we will do everything we can to make any necessary changes.

A refund will be provided within 30 days of the date of cancellation.

This cancellation policy does not affect your legal rights. UK law is applicable.